How We Cut Critical Issues in Half While Doubling WAUThe 5 steps we took to cut critical issues in half while more than doubling weekly active users. Simple, effective, actionable!Jan 28, 2021Jan 28, 2021
Letting Users Lead is Product ManagementA summary of the topics covered in my episode on This is Product Management, including startup life, executive alignment, imposter…Jul 20, 2020Jul 20, 2020
Published inUX CollectiveRemote user interviews are finally having their momentAre you ready to transition your in-person UX testing online? Practical tips on technology, selling the need, and keeping everyone…May 26, 2020May 26, 2020
Published inThe StartupHow to Rebuild Trust in a Failed Product Development ProcessWhen I joined my current company, I heard a couple recurring themes in my first few weeks of meet and greets. One of them was that no one…Mar 3, 2020Mar 3, 2020
Published inUX Collective4 ways to win over a reluctant stakeholderWhen stakeholder relations get rocky, try these techniques for getting them on your sideJan 3, 20201Jan 3, 20201
Published inAgile InsiderStep 1: Build NothingWhy the first thing to do when you’ve got a new idea is to build nothing: three practical steps to validate ideas and start strongNov 20, 2019Nov 20, 2019
Top Takeaways from the Seattle Interactive ConferenceA recap of the ideas that stuck out from the 2019 Seattle Interactive Conference, including the future of AI & building high growth teams.Oct 22, 2019Oct 22, 2019
Published inModusThe Real ROI of EmpathyEmpathy could be the difference between big profits and going out of businessOct 7, 2019Oct 7, 2019
The Secret to Successful B2B Product ManagementWhen you’re not the user, how do you build products that matter? This one thing will change how you view users and design solutions.Aug 12, 2019Aug 12, 2019
Published inAgile Insider4 Steps to Making Empathy Stick in the Product Development ProcessHow product teams can introduce and maintain empathy in their organizationsMay 15, 2019May 15, 2019